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Marketing agency · Process improvement

Before hiring, find the handoff.

The question

Do we need another hire or a better handoff?

What the assessment could reveal

Nobody owns collecting client assets. Creative spends the first week chasing logos and copy.

Example company
  • 34 people
  • One office
  • 10 people assessed

The situation

Projects take two to three weeks to get from a signed contract to kickoff. The founder is considering another project manager.

  • 34people
  • Oneoffice
  • 10people assessed

The product

A hiring question becomes a process question.

What the assessment could show for a company like this one. Every figure is illustrative.

6 of 10 peopleKickoff handoff

Six of ten assessed people react strongly to the kickoff handoff. Name an owner for client asset collection.

9 hours / weekClient status reporting

Account managers rebuild client status reports by hand each Thursday. AI Fit 8/10; Need to Solve 6/10.

10 hours / weekRepeated work

Potentially removable effort across re-typed briefs, asset chasing and a duplicate status meeting. This is an illustrative estimate.

All companies and figures are fictional.

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