Property management · Key-person risk
Know what leaves when someone does.
What knowledge would leave with a key employee?
Owner statements, vendor relationships and renewal reminders depend on individual knowledge.
- 180 people
- 4,200 units
- 12 people assessed
The situation
Two long-time managers retire next year. The owners need to understand the knowledge at risk.
- 180people
- 4,200units
- 12people assessed
The product
Three dependencies worth seeing now.
What the assessment could show for a company like this one. Every figure is illustrative.
The accounting lead alone knows the reconciliation steps. A two-week absence could delay owner payments.
A maintenance coordinator holds vendor relationships in personal contacts. Confirm a shared directory and coverage.
Renewal reminders depend on a personal tracker. Document the process and ensure another person can run it.
All companies and figures are fictional.
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